Dedicated Remote Healthcare Teams. Without the In-House Overhead.
Build a dedicated team of trained Filipino healthcare professionals for scheduling, insurance verification, billing, and revenue recovery. Xovia recruits, onboards, and manages them, so your in-house staff can focus on patient care.
Your Practice. Your Systems. Our Support.
We prepare your remote team to work within the tools and workflows your practice already uses.
Support for the work that keeps your practice running.
One core offer, a dedicated and fully managed remote team, built around the areas where your practice needs help most.
Patient & Front Desk Support
- Medical reception
- Appointment scheduling
- Patient intake coordination
- Patient follow-ups
- Referral coordination
- Administrative patient communication
Insurance & Administrative Support
- Insurance eligibility verification
- Prior authorization support
- Medical administrative assistance
- Documentation coordination
- Healthcare back-office support
Billing & Revenue Recovery
- Dental revenue recovery support
- Medical billing support
- Outstanding insurance claims follow-up
- Accounts receivable follow-up
- Denial follow-up
- Payment posting support
- Revenue cycle administrative assistance
Experience Supporting Dental Revenue Recovery Operations
Our team has provided three dedicated professionals supporting outbound calling activities for a dental revenue recovery operation. This experience informs our approach to building dedicated teams for revenue recovery support and related administrative workflows.
Example workflows
Your team. Your systems. Your hours.
Each professional is selected for your roles and approved by you, then onboarded on your workflows and expectations. Xovia provides day-to-day coordination and supervision, with one point of contact for your practice.
Schedules are arranged around your time zone, whether you operate in the United States, Canada, the United Kingdom, Australia, or elsewhere.
From Discovery Call to Launch
Exactly what happens after you book, from the first conversation to a remote team working inside your practice.
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1
Discovery Call
We learn about your practice, current operational challenges, staffing requirements, preferred working hours, and the responsibilities you want to delegate.
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2
Customized Staffing Proposal
We recommend a team structure based on your requirements, including responsibilities, staffing coverage, management support, and pricing.
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3
Candidate Selection
We identify and screen suitable professionals, then present qualified candidates for your review and approval.
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4
Onboarding & Training
Selected professionals undergo practice-specific onboarding and preparation based on your systems, workflows, and expectations.
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5
Launch & Ongoing Management
Your remote team begins supporting your practice. Xovia provides ongoing operational coordination, supervision, and communication.
How We Select Your Healthcare Professionals
A structured, five-stage selection framework, tailored to each role.
The specific checks applied to each placement are confirmed in your staffing proposal. More on our selection process
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01
Initial Screening
Education, professional background, healthcare experience, and fit with the role.
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02
Communication Assessment
Spoken and written English, professionalism, and communication skills.
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03
Role-Specific Skills
Capabilities for the position, such as scheduling, verification, billing, or revenue recovery.
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04
Interview & Verification
Structured interviews and applicable credential or reference checks.
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05
Client Selection & Onboarding
Shortlisted candidates presented for your approval, then onboarded to your role.
Reliable support, arranged around how your practice works.
Healthcare-Focused Talent
Access to Filipino professionals with relevant healthcare education, experience, and role-specific capabilities.
Fully Managed Support
Xovia coordinates recruitment, staffing, onboarding, and ongoing team management according to your agreed service arrangement.
Reduced In-House Overhead
Expand your operational capacity without carrying the same level of local staffing overhead.
No Long-Term Lock-In
Flexible staffing arrangements under a written service agreement, without a lengthy fixed-term commitment.
Let's Build the Right Healthcare Team for Your Practice.
Tell us about your staffing needs, current challenges, and preferred working hours. We'll help you explore a remote healthcare team structure that fits your practice.
Prefer email? hello@xoviahealth.com