Choose one specialist or a full back-office team. Every Xovia professional is trained on healthcare workflows and your systems, led by a dedicated team lead, and measured against clear KPIs.
If you are comparing medical virtual assistants, healthcare virtual assistants, or a virtual medical receptionist, this is the managed alternative: recruited, trained, supervised, and accountable to your practice.
Your goals, your tools, your standards. We work inside your workflows, you're never handing over the practice.
Training, supervision, quality assurance, and coverage are ours. You get outcomes, not another management task.
A dedicated team lead owns delivery and reporting, so scaling the team never means more meetings for you.
Answers inbound calls, greets patients, routes messages, and keeps the front desk responsive during peak hours.
Books, confirms, and reschedules appointments, manages reminders, and reduces no-shows and gaps.
Owns the patient experience end to end, follow-up, communication, and keeping people moving through care.
Handles patient questions across phone, chat, and email with a healthcare-trained, on-brand voice.
Confirms eligibility and benefits before the visit so patients and staff aren't surprised at check-in.
Initiates and tracks authorizations to keep procedures and referrals moving without delays.
Prepares and submits claims, posts payments, and works denials with knowledge of payer rules.
End-to-end AR management, follow-up, and reporting to protect and accelerate your revenue.
A trained assistant embedded in your workflow, charts, tasks, messages, and follow-up handled.
Real-time and asynchronous documentation so notes are finished during the day, not after hours.
Tracks referrals end to end, chases records, and keeps patients progressing through the care journey.
Coordinates across providers, follow-ups, and patient outreach to close gaps in care.
Data entry, records, faxes, forms, and the recurring admin that quietly consumes staff time.
A blended team scoped to your operation, including AI-enabled workflows where they add value.
Overflow calls, scheduling, reminders, and intake handled by a trained reception team, so every new-patient call becomes a booked appointment.
A dedicated revenue team confirms eligibility, clears prior authorizations, and works denials, protecting cash flow and reducing check-in friction.
Medical scribes and virtual assistants keep charts, documentation, and follow-up moving in real time, so clinicians can focus on patients.
A 30-minute discovery call maps your workflows and the roles that unlock the most capacity.